From now on, more than ever, we will do everything to make you feel at home, with the greatest care and trust possible. Turismo de Portugal has recognized us as a “Healthy & Safe” establishment through its new seal, in a way to reinforce our commitment to the safety of our guests, as their well-being is our mission. We wait for you!

View Internal RegulationHS Recommendations
pousadela-clean-safe

Below we provide some of the measures developed:

  • The restaurant, bars and outdoor and indoor pools are already in operation after a long period of confinement
  • The Turkish bath, sauna and jacuzzi are closed for an indefinite period, according to the rules imposed by health entities
  • The massage service is available by appointment
  • In the indoor pool, the following rules must be observed:
    • Slippers in the shower and surrounding areas are mandatory
    • It is mandatory to use a cap within the space of the entire pool
    • Disinfection of hands is mandatory before entering the pool and must be allowed to dry before entering
    • The maximum capacity within the space is 10 people
      The time for using the indoor pool is 1 hour per person (this time can be extended depending on the total number of people interested in using the pool)
    • It is recommended to use swimming goggles inside them and the surrounding area, so as to avoid touching your eyes with your hands
  • In the exterior pools, the following rules must be observed:
    • Slippers in the shower and surrounding areas are mandatory
    • It is mandatory to disinfect your hands before entering the pool and let them dry
    • It is recommended to use swimming goggles inside them and the surrounding area, so as to avoid touching your eyes with your hands
  • The use of changing rooms is not allowed. so practitioners should look for alternatives, namely in the respective houses where they are staying
  • The restaurant is open with prior reservation
    • Lunch reservations must be made by 11 am and dinner by 6 pm
  • Meals can be served in the houses at no additional cost, through room service
  • Breakfast should be chosen as soon as possible through a menu that we will share with you
    • Breakfast hours will be between 8 am and 9:30 am
  • Cleaning services in the houses are carried out only at the entrance and exit of our guests, in order to reduce contact between guests and staff
    • You can request daily cleaning and change of towels, sheets, among others (daily cleaning does not include dishwashing)
    • Garbage bags can be placed outside the house, cleaning services will collect the garbage
  • We increase the frequency of cleaning public areas (entrances, door handles, public bathrooms, etc.)
  • We provide sanitizers at strategic points such as entrances and exits, and in places of greater concentration
  • We guarantee internal training and information on prevention and protection against virus transmission, including clear indications on how to act in case of suspicion

These measures will be updated according to the development of the whole situation, always in line with the recommendations of security and governmental entities.

Pousadela Village deeply thanks you for your trust and understanding.

Last updated: 1 July 2020