POUSADELA VILLAGE PRIVACY AND DATA USE POLICIES

 

Thank you for your visit to Pousadela Village and for your interest in our services. With this in mind, because your privacy is very important to us, and we want you to know about our commitment to privacy and the processing of your data, we have created this privacy policy, cookies and data protection, where you can see which ones data we collect and explain the procedures we adopt to ensure your protection, as well as knowing what your rights and duties are.

This document sets out the Privacy and Cookie Use Policies (hereafter “Policy”) of PousadelaVillage, Lda, a company incorporated in accordance with the laws of Portugal, with the sole legal number 510 049 826, headquartered at Rua do Riso, No. 835, 4850-214 Louredo – Vieira do Minho, its successor or authorized transferee company (hereinafter “POUSADELA VILLAGE”) and which apply when someone (“User”) transmits to personal data from identified or identifiable individuals (“User”) “Data”) including when you upload your Data in any Forms available from https://pousadela.pt (hereafter “Website”).

To the extent that the User is a natural person or acts on behalf of a legal person, this Policy applies to Data provided or disclosed to POUSADELA VILLAGE and may include, but is not limited to, the name, email address indicated on the Application Form. Contact and association of this Data with information requests made to POUSADELA VILLAGE.

In the event that the User has any reservations, doubts or objections to this Policy, the User must immediately suspend access to and use of the Website, withdrawing from it and refraining from continuing its use and / or transmitting any Data to the POUSADELA. VILLAGE, including by submitting Forms containing – in whole or in part – Data, as follow-up implies acceptance of this Privacy Policy.

POUSADELA VILLAGE reserves the right to change this Policy at any time and without prior notice, so we advise you to check it periodically. Any change to this Policy will be automatically incorporated into this version with date and effect from the date of its publication on the Website. Your continued use of the Website implies that You are aware of this Policy, which you have read, understood and accept in its current version.

Revised version updated and in force since 25 May 2018.

 

What data is collected and how?

In the scope of its activity, POUSADELA VILLAGE processes the personal data necessary to provide the services (name, address, tax identification data, telephone contact, e-mail, signature), as information voluntarily provided by the data subjects.

The User may visit the Website anonymously at any time and the Website still uses Cookies (to learn more about cookies, please refer to http://www.allaboutcookies.org/. All products and services provided / provided by POUSADELA VILLAGE are intended for private or business consumption, depending on the properties and advertised characteristics of the goods and services concerned.

The User registration process is automatically processed and validated offline by POUSADELA VILLAGE’s administrative support team, namely for billing, sending User-selected communications or inserting the User into a customer database, as appropriate.

VILLAGE POUSADELA ONLY COLLECTS DATA THAT IS VOLUNTEERALLY SUBMITTED BY THE USER AND THIS AUTHORIZES TO COLLECT AND TREAT UNDER AND FOR THE EFFECTS OF LEGISLATION IN FORCE AND IN ACCORDANCE WITH THIS POLICY.

YOU ARE FREE TO CONSENT IN ACTS OF TREATING YOUR DATA BY THE VILLAGE POUSE OR ANY OTHER ENTITY AND MAY REVOK ANY AGREEMENT THAT YOU HAVE PREVIOUSLY PROVIDED IN YOUR FAIR AND SINGLE CRITERIA.

Refusal to provide consent or withdrawal of prior consent merely prevents POUSADELA VILLAGE from completing your registration or keeping you validly registered on the Website. In the case of a User previously registered, will determine his removal from the list of Users, preventing him from subscribing a service or purchase products to POUSADELA VILLAGE using the Website.

POUSADELA VILLAGE may also handle corporate data, which may not be covered by all provisions set forth herein for Data (“Business Data”).

Institutional Customer grants POUSADELA VILLAGE a non-exclusive, non-exclusive, sublicensable, perpetual, unlimited pre-paid license for POUSADELA VILLAGE to collect and process Institutional Customer Business Data for the legitimate business purposes pursued by POUSADELA VILLAGE, including those concerning customer activity and feedback, promotional and marketing actions by POUSADELA VILLAGE or partners.

What are cookies and how do they work?

Cookie Policy

Cookies are alphanumeric applications that POUSADELA VILLAGE may transiently transmit to the hard drive of User’s or Website visitor’s computer to enable POUSADELA VILLAGE’s systems to recognize the browser of who is interacting with the Website at all times and allow POUSADELA VILLAGE to know when the website is being visited and by how many people, and also to improve the user experience (“Cookies”). Cookies allow you to track website movements, help you navigate, help you retrieve browsing history, previously selected theme options, preferences, and other customizable functionality (if / as available).

The website uses the following cookies:

Essentials

Google Tag Manager® tag management system that allows you to quickly and easily update tags and code snippets on your website or mobile apps.

Analytics

Google Analytics® (ie, _ga, _gid) analytic tool from Google® manufacturer that interprets POUSADELA VILLAGE’s level of use and loyalty to the Website and its features.

Advertising

DoubleClick® real-time market management linked to the Google Display Network to buy and sell ads.

Google AdWords® Google’s online advertising program through which ads may appear on its platforms.

Facebook CustomAudience® campaign creation for an audience of customers on Facebook and Instagram.

Social media

Facebook Connect® single sign-on application that allows users to interact on other websites through their Facebook account.

NO PERSONAL INFORMATION IS COLLECTED, STORED OR PROCESSED BY COOKIES

POUSADELA VILLAGE recommends that you keep the use of Cookies active because Cookies allow POUSADELA VILLAGE to take full advantage of Website features. However, if the User does not accept Cookies, the User must configure the device to be warned whenever a Cookie is placed on the disk and / or to disable it in the navigation menu (eg Google Chrome, Mozilla Firefox, Internet Explorer). You may choose to decline, delete or accept Cookies through an appropriate selection of functions in the browser’s “options” and “preferences” menus. The User must go through the browser “Help” menu in order to properly understand the available preferences, setting the Cookies according to their choice.

Refusal of Cookies or their removal may only cause a change in the functioning of the Website or prevent some features from remaining available.

By using the Website, you consent to Google®’s processing of the Data under the terms and for the purposes described above.

If you would like to disable internet browsing history tracking, please disable Google Analytics at http://www.google.com. Please note, however, that disabling can have a significant negative impact on the use of website features and all or some of them may be completely unavailable.

Some of POUSADELA VILLAGE’s business partners may also use Cookies from / through the Website without POUSADELA VILLAGE having the ability to in any way prevent or control such activity AND / OR to know or control their privacy policies (if any) .

In order to better understand what Cookies are, to know more about Cookies installed and how they can be managed and / or deleted by POUSADELA VILLAGE please visit www.allaboutcookies.org.

Anonymous and anonymized information. How it works?

POUSADELA VILLAGE may share aggregated and anonymously aggregated demographic information that is completely unrelated to Visitor Data, Website users for the purposes identified above.

Non-personal information may include the name of the browser, the name of the equipment, the type of computer or technical information about the user, internet connection means such as the Operating System or Internet Service Provider used or other information. anonymized technique.

Whenever POUSADELA VILLAGE shares information of this type, it always does so in a separate database to ensure to the best of its ability that the information remains anonymous and cannot be reversed to make any Data accessible.

What is POUSADELA VILLAGE treating my Data for?

POUSADELA VILLAGE may collect and process Data for the following purposes:

Technical or Technical Improvement – To enable POUSADELA VILLAGE, its partners and subcontractors to operate and maintain the Website and to provide technical support to POUSADELA VILLAGE, thereby enhancing the user’s experience of using the Website;

Marketing and Commercials – To alert the User about products, services, new releases, improvements, scientific, technical bulletins, current news, special offers that may be of interest to the User and that he has consented;

Usability – To help you find the services or products that best fit and respond to your needs from the browsing and interaction memory collected using cookies, without data access;

Make the website more relevant and easy to navigate and help solve navigation issues

Newsletters and General Information – Send periodic email to Registered Users and / or unsolicited POUSADELA VILLAGE newsletters or mails (if / to the extent available) if the User has consented thereto.

Fulfillment of contractual obligations – Provision of contracted services and contractual relationship management: administrative, operational, accounting and tax management.

Communication / Contact with Customers – Namely additional information required for a business relationship with POUSADELA VILLAGE.

Human Resources Management and Recruitment processes.

Fulfillment of legal obligations .

Image Capture and Recording by CCTV Devices – Video Surveillance for the safety of people and property.

If you would like to stop receiving mail, information, attention, news from POUSADELA VILLAGE, you may:

  • Visit Preferences in your User Profile and follow the instructions there for unwanted mail. NOTE however, that as a Registered User, you may continue to receive System emails (eg password ones) and all legal notices (eg updates, new policy versions or terms and conditions);
  • Contact us: pousadela@pousadela.pt

 

How does POUSADELA VILLAGE protect my Data?

POUSADELA VILLAGE is committed to protecting your data, so it treats Data in accordance with this Policy and current European data protection law, as revised and updated at any time.

POUSADELA VILLAGE has, to the best of its ability, adopted appropriate organizational, technical and procedural measures to protect Data against accidental loss, tampering, unauthorized disclosure or access or accidental and / or unlawful destruction. It is not expected, nor is it reasonably expected, that disclosure and / or any upload of sensitive User data occurs on or through the Website. However if for any reason this happens, POUSADELA VILLAGE will use dedicated channels where data flows encrypted and protected to minimize the possibility of accidental data breach.

WITHOUT INJURY TO THE FOREGOING, PLEASE TAKE CONSIDERATION THAT VILLAGE POUSADA CANNOT NATURALLY ENSURE FULL INTEGRATED SECURITY OF THE entire INTERNET AND THAT USE OF THE GENERAL INTERNET AND THE PARTICULAR WEBSITE MAY BE EXPOSED TO YOU THE RISKS OF THEFT, FRAUD OR FRAUDULENT ACTION BY THIRD PARTIES WHO ARE COMPLETELY OUT OF THE VILLAGE POUSADELA CONTROL. ANY OF THESE ACTS MAY CAUSE YOU SERIOUS AND IRREPARABLE INJURY AND MAY BE PRACTICED IN A WAY THAT IS NOT IMMEDIATELY PERCEPTABLE, TRACEABLE OR EASILY CONTROLABLE BY YOU, WHICH MAY ALWAYS EXPECT THE SPECIAL PERSPECIAL LAMPS.

VILLAGE POUSADELA WARNING FOR RESPONSIBLE USE OF THE INTERNET, WEBSITE, AND CONSIDERED REFLECTION IN CONSENTING THE PROCESSING OF YOUR DATA AND WITHOUT DISCLOSURE OF THE SAME WHEREAS OR WITHOUT CRITERION ON THE INTERNET.

 

To whom can POUSADELA VILLAGE reveal my Data?

POUSADELA VILLAGE is not engaged in the business of selling or commercially exploiting Data or Data on Data resulting from any profiling activity, so the disclosure of Data to third parties is very limited and will only take place in strict compliance with the Law. and the following terms:

  • POUSADELA VILLAGE may share Data in the Universe of companies owned or grouped with POUSADELA VILLAGE for the purposes of its business and for the integrated provision of goods or services that the User engages with POUSADELA VILLAGE.Administrator data for security assurance purposes. Website and / or active fraud and attack prevention;
  • In the operation of data storage having contractually guaranteed with third party providers, compliance with terms and conditions compatible with this Policy.
  • Regarding the operation of the Website, POUSADELA VILLAGE may use third parties to support certain administration and updating activities. Any sharing of Data with such third parties will be LIMITED TO THE STRICTLY NECESSARY for the purposes of the full provision of the service by the third party concerned in the support and maintenance activities of the Website.

Any and all disclosures of Data (if any) will ALWAYS be in strict accordance with the consent given by Users (where applicable), the other grounds of legitimacy provided by the Law and in compliance with and within the scope of this Policy and the privacy management system. from our partners.

POUSADELA VILLAGE will not disclose Data or confidential information of EU Citizens Users outside the territory of the European Union or to entities beyond the control of POUSADELA VILLAGE, except (1) if the User requests, consents or acts in order to determine the POUSADELA VILLAGE otherwise, which includes for example online business using the Website; or (2) if required by law; or (3) imposed by a court order or determination or an official or public authority having jurisdiction over POUSADELA VILLAGE outside the European Union.

Except to the extent otherwise required by law, if any authorities contact POUSADELA VILLAGE and require POUSADELA VILLAGE to disclose the Data or Confidential Information of an Institutional Business Data Customer (1) POUSADELA VILLAGE will immediately report the existence. of such determination / order to those concerned; (2) endeavor to make the requesting or sending authorities directly contact the offeree and for that purpose shall provide them with the basic contact details at their disposal; (3) POUSADELA VILLAGE will use reasonable endeavors not to deliver information that is excessive or not required; (4) POUSADELA VILLAGE will endeavor – to the best of its ability – to prevent any sending / sending entity from having direct access to the System Hosted Data, or the private keys used so that the User may access their reserved area on the Website.

POUSADELA VILLAGE will endeavor not to disclose System Administrator data to entities beyond the control of POUSADELA VILLAGE unless otherwise required by law or court.

 

Where does POUSADELA VILLAGE handle my Data?

POUSADELA VILLAGE complies with European legislation on the protection of personal data regarding the collection, processing, processing, storage and maintenance of data of citizens of the European Union or of citizens whose data are processed within the European Union.

 

Who is the treatment entity?

The data controller is POUSADELA VILLAGE.

POUSADELA VILLAGE is the Handling Entity for cloud storage operations. There are no other third parties in charge of processing Data collected and processed from the Website.

Should you wish to exercise any of your rights you should contact POUSADELA VILLAGE in writing to:

Pousadela Village, Lda

Address: 835 Rua do Riso, 4850-214 Louredo – Vieira do Minho

Mail: pousadela@pousadela.pt

 

What are my rights?

The User has the right of access, rectification and / or deletion (total or partial) of his Data, the right to be informed about the processing activities, the right to oppose or limit treatment operations, the right to portability ( in certain cases) and others arising from the legislation in force.

The User also has the right to address any complaint or complaint directly to the data protection supervisory entity in Portugal, which is the National Data Commission and to, at his request to the Data Controller, obtain the contact details of such entity.

POUSADELA VILLAGE will respond to requests made to it under the terms and in accordance with the law and in accordance with this Policy.

How long do you keep my data?

  • For as long as your online registration lasts;
  • For the entire period required for POUSADELA VILLAGE to comply with a contractual / pre-contractual obligation with the User, compliance by POUSADELA VILLAGE with a legal obligation, pursuit by POUSADELA VILLAGE of a legitimate interest reasonably attainable;
  • For as long as the consent of the holder for a specific purpose is maintained, where this constitutes the basis of legitimacy for the treatment.

How is my Data deleted?

Data is disposed of using safe disposal procedures that are described in our internal procedure manuals.

Data in a digital environment may be anonymized whenever its removal or deletion from our systems is not compatible with the full quality of the database in which it is integrated; in particular, where their deletion or removal may lead to a considerable risk of breach of other data housed therein in the same database and to be kept active (risk of integrity or systemic data quality of the database)

Physical Data will be deleted by irreversible destruction processes.

 

What laws and forum apply?

Data are processed only in accordance with the provisions of this Policy, with the provisions of the law in force. No other laws will apply to the Data.

Any disputes will be submitted and resolved with exclusive recourse to the forum of the Portuguese courts, whose territorial and material jurisdiction will be determined using the laws (of process) in force.

 

Revised version and in force since 25 May 2018